Deficiency Code Description:(CRCS - SAHARA REFUND PORTAL (RESUBMISSION))

Please refer to the Deficiency table below:

1. D001

The amount has already been refunded to

the depositor.

Action Item:-

As per the society records/database, your

amount has already been refunded. Therefore,

the claim would not be processed.

2. D002

More than 5 applications have been

submitted from the same mobile number.

Therefore, pl. re-apply using the mobile

number linked with Aadhaar for refund.

Action Item:-

Kindly update your registered mobile

number to a different mobile number linked

to your Aadhaar for resubmitting your

application.

3. D003

Incomplete claim form / Photo / Signature

missing

Action Item:-

Kindly upload a clear/legible image of the

signed claim form / Photo on the portal.

4. D004

Signature on claim form not matching with

signature on Account opening

form/Membership form

Action Item:-

Kindly upload a clear/ legible Application

form with a Signature matching with the

signature made at the time of Account

opening form/Membership form.

5. D005

Depositor has not provided proof of his/her

deposit and proof of claim or Invalid

Proofs/ illegible proofs

Action Item:-

Kindly upload a clear/legible image of your

deposit slip and proof of claim. In case of

passbook, please get your passbook updated

and re-upload the first and last Page(updated)

on the portal.

6. D007 Depositor has not provided/ uploaded the

PAN Card/Invalid PAN Card/Illegible PAN

Card (applicable only in cases where the

total deposited principal amount is more

than Rs.50,000/-)

Action Item:-

Kindly upload a clear/legible image of your

PAN card for processing your claim.

7. D008 Multiple memberships of the Depositor

exist in a society. Only claims relating to the

earliest membership in the claim

application shall be processed.

Action Item:-

One person can have only one membership

in a society and accordingly claims

pertaining to your one membership

number in a Society shall be processed.

8. D009

Membership Form Not Uploaded by the

Society.

Action Item:-

The Sahara Societies have been digitising

their records by scanning the membership

form and account opening form and

i. In case the respective Society has

scanned the Membership form and the

status of the same has been updated by

the society on portal, depositors are

requested to resubmit the claim for the

portal to process your application again

which will be sent to Society for

processing.

OR

ii. In case the respective Society has not

scanned the Membership form, the

Society would be requested to scan the

above forms digitally and update the

status with the portal. The Depositor is

also requested contact the society for

uploading the requisite forms.

9. D010

Account Opening Form Not Uploaded by

the Society

Action Item:-

The Sahara Societies have been digitising

their records by scanning the membership

form and account opening form and

i. In case the respective Society has

scanned the Account opening forms and

the status of the same has been updated

by the society on portal, depositors are

requested to resubmit the claim for the

portal to process your application again

which will be sent to Society for

processing.

OR

ii. In case the respective Society has not

scanned the account opening form, the

Society would be requested to scan the

above forms digitally and update the

status with the portal. The Depositor is

also requested contact the society for

uploading the requisite forms.

10. D011

Society has not uploaded Scanned Images

of Account opening Form/Membership

Form. Please contact Society.

Action Item:-

The Sahara Societies have been digitising

their records by scanning the membership

form and account opening form and

i. In case the respective Society has

scanned the membership form and/or

Account opening forms and the status of

the same has been updated by the

society on portal, depositors are

requested to resubmit the claim for the

portal to process your application again

which will be sent to Society for

processing.

OR

ii. In case the respective Society has not

scanned the membership form and/or

account opening form, the Society would

be requested to scan the above forms

digitally and update the status with the

portal. The Depositor is also requested

contact the society for uploading the

requisite forms.

11. D012

Claimant/Depositor details not in the

Sahara Society database or Not a member

of the Society

Action Item:-

Your claim cannot be processed as the

details of your claim is not available in the

database provided by the Society. Kindly

contact your respective society in this

regard and thereafter resubmit with correct

details.

12. D013

The details provided by the depositor has

not matched with the society database/

records provided by the Society (Name/

Membership/ Account No. etc.) .

Action Item:-

Your claim cannot be processed as the

details of your claim is not available in the

database provided by the Society. Kindly

contact your respective society in this

regard and thereafter resubmit with correct

details.

13. D014 

The deposit was made on or after

22.03.2022 in case of Sahara Credit

Cooperative Society Ltd., Lucknow,

Saharayn Universal Multipurpose Society

Ltd., Bhopal and Humara India Credit

Cooperative Society Ltd., Kolkata and on or

after 29.03.2023 in case of Stars

Multipurpose Cooperative Society Ltd.,

Hyderabad

Action Item:-

The claim is not eligible as it is outside the

scope of the Portal

14. D015

Amount Due to the Society exceeds the

Principal Deposit Amount.

Action Item:-

Your claim cannot be processed because as

per society records the amount due to the

society is more than the Principal deposit

amount.

15. D016

The loan from/ dues to the society exceed

the amount deposited

Action Item:-

Your claim cannot be processed because as

per society records the loan amount

payable to the society is more than the

deposit amount.

16. D017

Name as from/in portal is not matching

with name with Sahara records

Action Item:-

Your claim cannot be processed since name

as per Aadhaar is not matching with the

name present in the Sahara records Kindly

provide additional photo-ID and submit

Affidavit on the Resubmission Portal.

17. D018

Aadhaar Full Name does not match with the

database/ records provided by the Society

Action Item:-

Your claim cannot be processed since name as

per Aadhaar is not matching with the name

present in the Sahara records. Kindly provide

additional photo-ID and submit Affidavit on

the Resubmission Portal.

18. D019 

The Claim has already been submitted for

this Aadhaar No./Membership

No./Account No.

Action Item:-

Since the combination of Aadhaar

No./Membership No./Account No has

already been processed therefore your

claim cannot be processed.

19. D020

The deposit for his/her claim has matured

after 31 March 2023

Action Item:-

Your claim cannot be processed since the

deposit has matured after 31st March 2023

and is outside the scope of the Portal.

20. D021

The details provided by depositor has not

matched with the society database/

records provided by the Society (Name/

Membership/ Account No. etc.) or The

deposit has matured after 31 March 2023

Action Item:-

Your claim cannot be processed as the

details of your claim do not match with the

records provided by Sahara in the portal.

Kindly contact your respective society or

resubmit with correct details or in case your

claims mature post 31 March 2023 your

claim is outside the scope of the portal.

1.DC96

Aadhaar mapping does not

exist/Aadhaar number not

mapped to IIN

AND

2.DC1 Account Closed or Transferred

Action Item:-

Beneficiary should visit the bank branch where they

have an active account in order to get their account

seeded to their Aadhaar number.

The form for Aadhaar seeding can be easily

accessed on the portal or obtained from the

respective bank branch. 

3. DC58

Account reached maximum

Credit limit set on account by

Bank

Action Item:-

Beneficiary should visit the bank branch where they

have an active account in order to get their account

seeded to their Aadhaar number.

The form for Aadhaar seeding can be easily

accessed on the portal or obtained from the

respective bank branch.

Also do check if there is no credit limit.

4. DC64 Aadhaar Number not Mapped to

Account Number

Action Item:-

Beneficiary should visit the bank branch where they

have an active account in order to get their account

seeded to their Aadhaar number.

The form for Aadhaar seeding can be easily

accessed on the portal or obtained from the

respective bank branch.

5. DC10 Unclaimed/DEAF accounts

AND

6. DC95 Inactive Aadhaar

AND

7. DC51 KYC Documents Pending

AND

8. DC78 Invalid Bank Identifier

AND

9. DC71 Invalid

account(NRE/PPF/CC/Loan/FD)

AND

10. DC68 A/c Blocked or Frozen

Action Item:-

Beneficiary should visit the bank branch where they

have an active account in order to remove any hold

in their seeded account.

CRCS - SAHARA REFUND PORTAL (RESUBMISSION)

(For Refunding Depositors of Sahara Group of Cooperative Societies)

1. Sahara Credit Cooperative Society Limited, Lucknow.

 2. Saharayan Universal Multipurpose Society Limited, Bhopal.

 3. Humara India Credit Cooperative Society Limited, Kolkata.

 4. Stars Multipurpose Cooperative Society Limited, Hyderabad.